WORK WITH US
Be part of a team & part of a family...
Why work just anywhere, when you can work at Xtreme Ninja Martial Arts & Fitness? A 100% off memberships for staff, 50% off membership for immediate family, 20% off employee discount on special seminars/events and proshop, tuition reimbursement for certifications, a team that feels like family, a work hard/play hard environment and a promote from within attitude Xtreme Ninja has it all.
Xtreme Ninja is a place where health, discipline, nutrition, creativity, culture, community and opportunity all merge together. A place where you can be yourself, meet lifelong friends and launch your career. Also have we mentioned that you get 100% off a membership and 50% off memberships for your family?! Plus opportunity to earn bonuses and commissions on sales!
Apply today and find the perfect fit - in our dojo on our coaching team or operations team.
COACHES
Our coaching team embody the Xtreme Ninja culture. Coaches are essential to relationship building and fostering community connection. And they know how to have fun! Working as a coach is the starting point for many in a career in martial arts and fitness, and we look forward to helping you start your journey.
Your Typical Day
- Your main goal each day is to drive sales and provide awesome service, which means that your priority is working with clients and selling memberships & product each day!
- You will also help the dojo complete day-to-day tasks like helping update the dojo's proshop and training studios with new product, equipment and marketing materials. Promoting current studio events and challenges. Sanitizing training areas, following class formats and maintaining a positive vibe environment for our clients.
- You will also receive training and development for your current and future roles within the dojo.
- Spend your day with the coolest people around, listen to great music, and be yourself!
You Are Good At
- Selling
- Being Driven
- Communication
- Customer Service
- Being Dependable
- Being Competitive
- Having fun!
LEAD CALL SPECIALISTS
Our customer service team is essential to Xtreme Ninja’s success by being a primary point of contact for our internal and external customers. This position employs people who can provide a great customer experience through problem solving and resolution skills, leaving a lasting impression with our clients. They provide information to new outbound and/or inbound prospects to get started on a trial for one of our programs. They manage and maintain lead tracking to ensure increase in trials, scheduled appointments, and conversions to memberships.
Your Typical Day
- Your primary focus each day will be helping our clients and coaching team with anything they need through phone calls, online chat, text and more!
- Contacting leads and scheduling appointments to get them started in our programs.
- Suggest options to resolve the client’s request and also offer opportunities to purchase trials, memberships and additional products.
You Are Good At
- Task completion
- Following up
- Being Reliable
- Problem Solving
- Customer Service
- Organization
- Having a voice that smiles
GUEST EXPERIENCE SPECIALISTS
Our front desk attendants are often the first impression of the dojo so they are an essential component of our customer experience. As they are the first impression they must be professional, an effective communicator and excellent at building rapport. They are motivated by helping our clients achieve the highest levels of health and success in our programs and supporting them to integrate into our welcoming community.
Your Typical Day
- Your priority each day is to drive sales, which means you get to work with clients and sell trials, memberships and product!
- Supervise and help with tasks like processing incoming shipments, responding appropriately to emails/phone calls/text messages, maintaining client info, renewing memberships and fulfilling client orders.
- Supervise and manage all aspects of freeze or cancelation requests as needed by your Manager.
You Are Good At
- Selling
- Communication
- Attention to Detail
- Greeting with a smile
- Being Self-Motivated
- Following up
- Being Reliable
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.
All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email anna@xtremeninja.com or call (781)395-7131.
